Privacy Policy

1. Introduction

Discord Insights values your privacy and is committed to protecting your data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. Data Collection

We collect the chat logs and associated data you upload to our Service. This information is used solely to generate insights and analytics and is not used for any other purpose without your consent.

3. Data Use and Processing

Uploaded data is processed exclusively for generating reports and insights on community discussions, trends, and sentiment. We do not share, sell, or otherwise disclose your data to third parties unless required by law.

4. Legal Basis for Data Processing

Our legal basis for collecting and using your personal data depends on the context in which we collect it. Generally, we process your data under one of the following bases:

• Consent: You have given clear consent for us to process your personal data for a specific purpose.

• Legitimate Interests: The processing is necessary for our legitimate interests and does not override your rights.

5. Data Retention

Data will be retained only as long as necessary to provide the Service, or as required by law. You may request deletion of your data by contacting us directly.

6. Data Security

We use industry-standard security measures to protect your data. While we strive to protect your information, no method of electronic transmission or storage is 100% secure, and we cannot guarantee its absolute security.

7. User Rights under GDPR

As a user, you have the following rights under GDPR:

• Right of Access: You have the right to request a copy of the personal data we hold about you.

• Right to Rectification: You have the right to correct any inaccurate or incomplete data.

• Right to Erasure: You have the right to request the deletion of your data.

• Right to Restriction of Processing: You can request that we restrict processing of your data under certain conditions.

• Right to Data Portability: You have the right to receive your data in a commonly used format.

8. Third-Party Services

We do not share your data with third-party service providers except as required by law. If this changes, you will be notified, and consent will be obtained where necessary.

9. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes via email or through our website.

10. Contact Information

For questions regarding this Privacy Policy or to exercise your data rights, please contact us at info@discordinsights.com .